Privacy Policy

Index Gridcore (“we,” “us”) respects your privacy. This Policy explains how we handle personal information when you visit index-gridcore.digital or contact us about privacy-first measurement services.

Who we are

Index Gridcore, Bang Pood, Pak Kret, Nonthaburi, 11120, Thailand. Email: hello@index-gridcore.digital. Phone: (02) 9643 21070.

Information we collect

• Contact details you submit via forms or email (name, email, message content, service interest).
• Technical data such as browser type, approximate region, and pages viewed, if you accept optional analytics cookies.
• Client project data shared under an engagement (for example, tracking plans or event inventories), handled under that engagement’s confidentiality terms.

How we use information

• To respond to briefing requests and schedule conversations.
• To deliver contracted assessments, workshops, reviews, or retainers.
• To improve the Site when optional analytics are enabled.
• To meet legal and accounting obligations in Thailand.

Legal bases

We process information based on your request to take steps toward a contract, our legitimate interests in operating the Site and business, consent for optional cookies, and legal obligations where applicable under Thai personal data protection law.

Sharing

We do not sell personal information. We may use trusted processors (email, hosting) under appropriate agreements. We may disclose information if required by law or to protect rights and safety.

Retention

Contact form messages are kept as long as needed to respond and for reasonable business records. Client project data follows the engagement agreement. Optional analytics data is retained according to the tool configuration or until you withdraw consent by clearing site data.

Your rights

Depending on applicable law, you may request access, correction, deletion, or restriction of personal information we hold about you. Contact us at the email above. You may also lodge a complaint with the relevant Thai authority.

Security

We apply reasonable technical and organizational measures to protect information. No method of transmission or storage is fully secure; please limit sensitive data shared via the contact form.

International transfers

If processors store data outside Thailand, we take steps appropriate to the transfer and the nature of the data.

Updates

We may update this Policy and will revise the date above. Continued use of the Site after changes constitutes notice of the updated Policy for Site visitors.

Contact

Privacy questions: hello@index-gridcore.digital, (02) 9643 21070, Bang Pood, Pak Kret, Nonthaburi, 11120, Thailand.